Deskpart

Diagnosis:

• This typically indicates a motor connection issue or control box fault.

Recommended Solution:

• First, try swapping motor cables at the control box. If that doesn't work, the control box needs replacing.

Buy a new control box here

Diagnosis:

• This is usually a motor synchronisation issue controlled by the control box.

Recommended Solution:

• The control box handles motor synchronisation. Replace it to restore smooth, level movement.

Buy a new control box here

• H01 - Overheat: Rest for about 20min, automatic recovery

• E01 - M1 Overcurrent protection: Control box board failure, check if the table is overloaded or if there is a jamming phenomenon

• E07 - M1 Column hall signal error: Check if the column connecting line is normal both between the column and the adapter line, if problem persist replace the connection line

• E02 - M2 Column overcurrent protection: Control box board failure, check if the table is overloaded or if there is a jamming phenomenon

• E08 - M2 Column hall signal error: Check if the column connecting line is normal both between the column and the adapter line, if problem persist replace the connection line

• E03 - M3 Column overcurrent protection: Control box board failure, check if the table is overloaded or if there is a jamming phenomenon

• E09 - M3 Column hall signal error: Check if the column connecting line is normal both between the column and the adapter line, if problem persist replace the connection line

• E04 - M4 Column overcurrent protection: Control box board failure, check if the table is overloaded or if there is a jamming phenomenon

• E10 - M4 Column hall signal error: Check if the column connecting line is normal both between the column and the adapter line, if problem persist replace the connection line

• E05 - M5 Column overcurrent protection: Control box board failure, check if the table is overloaded or if there is a jamming phenomenon

• E11 - M5 Column hall signal error: Check if the column connecting line is normal both between the column and the adapter line, if problem persist replace the connection line

• E06 - M6 Column overcurrent protection: Control box board failure, check if the table is overloaded or if there is a jamming phenomenon

• E12 - M6 Column hall signal error: Check if the column connecting line is normal both between the column and the adapter line, if problem persist replace the connection line or Control box undervoltage protection: Disconnect the power cord for more than 1 min, reset and ensure the the power cord is connected, if error persist controller needs to be replaced

• E13 - Tilt protection: Check wether the columns with lower heigths have slipped or are damaged and make sure the load on one side does not exceed rated value or Bad connection of A/B controlbox: Check connection cable between A/B control box is connected, if yes replace the cable. If E13 error continues, replace controller

Watch this tutorial video to reset your desk; Video